WELCOME TO THE 7-ELEVEN COMMERCIAL FLEET MASTERCARD® PROGRAM
Perfect fit for mid-sized to larger fleets that need the added convenience of fueling where Mastercard® is accepted. With the 7-Eleven Commercial Fleet Mastercard®, your fleet can customize reports for a complete fuel management solution.
ACCESS YOUR ONLINE ACCOUNT
HOW TO USE YOUR CARDS
CARD CONTROLS & ACCOUNT FUNCTIONS
Manage your entire account online
- Register: register with your account number, account zip code and email address at: https://driven.fleet-account.com/register
- Login at https://driven.fleet-account.com/
- Turn cards on/off, set card profiles, order new cards, manage prompted IDs, pay your bill, plus so much more!
Need help creating your account? Contact Customer Service at:
1-844-483-0510
Understanding how drivers use the prompted ID
Prompted IDs are unique to the driver or vehicle. The prompted ID works like a PIN, but can be used with any card. Purchases are tracked based on the combination of the card & prompted ID used. For fuel purchases: Select credit. Enter prompted ID and odometer.
Note: A prompted ID can be referred to as the driver ID/number or vehicle ID/number depending on merchant.
Update or reset your password
Adding a card to your account
Changing and assigning prompted IDs
How to avoid card declines at the pump
Common card declines at the pump include:
- Driver entered an incorrect prompted ID: Avoid this by ensuring your drivers have the correct driver prompted ID. You can change or reset a prompted ID on your account management website (Cards > Prompted IDs).
- Fuel site does not accept your type of card: Verify the fuel site accepts the card before fueling. Use the account management website’s Fuel Locator to figure out which fuel sites accept your card.
- Your account is over the credit limit: The account management website’s home page displays your current unbilled balances. Use this information to verify that your account is not over the credit limit.
- Purchase is outside of the card's controls: Each card has a vehicle profile with various limits such as transaction maximums, daily limits, time of week/day, and fuel type. To view your vehicle limits, visit Vehicle Limits under Cards > Card Limits. These limits can be changed for each card.
- Your account is locked: Verify your recent payments were received and posted correctly or call customer service for more information.
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Total account control at your fingertips
Track, manage and control fuel expenses across multiple vehicles and drivers with your online account.